New Bus Ticket Technology

Greenlink has launched a new electronic ticketing system called TouchPass that allows customers to pay their bus fare using a reloadable smart card or a smartphone app. TouchPass simplifies the boarding process as Greenlink passengers no longer need to have cash or coins on hand, worry about lost transfer tickets or search for their 20-ride punch pass.

As an added benefit, customers can freeze their account if they lose their TouchPass card and then transfer their account balance to a new card. Customers can also utilize an autoload feature to replenish their account whenever it drops below a certain balance.

Greenlink customers can download the TouchPass app by searching for “TouchPass Transit” in the iOS or Android app store. Customers who would prefer the reloadable smart card can pick one up at the dispatch booth inside the Transit Center at 100 W McBee Ave. Balances can be loaded onto customer accounts by visiting www.TouchPass.com and paying with a credit or debit card, or by visiting the dispatch booth and purchasing fares using cash, credit or debit cards.

Fare Free Day & New Electric Bus Display - April 6

You can see one of Greenlink’s new Proterra buses on display at the iMAGINE Upstate Festival on Saturday, April 6 from 11 a.m. to 5 p.m.

There’s even more good news to share – Greenlink is partnering with iMAGINE Upstate and Ten at the Top to offer Fare Free Day on Saturday, April 6 , so hop on a bus for a free ride to the festival, eliminate the hassle of trying to find parking, and check out the new Greenlink electric bus!

New Greenlink Team Member

Meet Kayleigh Sullivan, Greenlink’s new Transit Planner & Grants Coordinator. Kayleigh is responsible for applying for and managing all of Greenlink’s grants from the Federal Transit Administration and the South Carolina Department of Transportation. Kayleigh will also oversee service planning including bus stops, route designs and detours and federal reporting.

Kayleigh comes to Greenlink from Macon, Georgia, where she previously served as a Senior Government Services Specialist at the Middle Georgia Regional Commission. While there, Kayleigh assisted 11 counties and 20 municipalities with public administration, planning and economic development initiatives.

“I am thrilled to join the Greenlink team,” says Kayleigh. “I am very excited for this opportunity to work in Greenville and support transit growth in the city and surrounding communities.”

Have You THANKED Your Driver?

Greenlink is fortunate to have drivers who care about their passengers and about their responsibility to make sure everyone gets where they’re going safely. Please help us celebrate Transit Driver Appreciation Day on Monday, March 18 by taking a moment to thank your bus driver and share this video on social media !

Greenlink Graduates First Citizens Transit Academy Class

Greenlink’s new Citizens Transit Academy graduated its first class on Tuesday, January 28. The free, four-week program offered 20 participants a unique opportunity to learn about public transportation and the opportunities and challenges facing Greenlink. Graduates of the Citizens Transit Academy will be recognized as knowledgeable representatives for public transit and will be encouraged to serve in leadership roles and seek opportunities to engage the community in conversations about transit.

Learn to Navigate the Greenlink System

Greenlink offers new customers the opportunity to familiarize themselves with its vehicles and boarding procedures in a controlled, relaxed environment prior to their first time riding the bus. Because vehicles used for passenger orientation sessions are not actively in service, they also allow ample time for passengers with disabilities to get acquainted with the vehicle features designed to assist and protect them.

The orientation session lasts approximately one hour and covers:

How to plan a bus trip
How to board and pay the fare
How to ride and signal a stop request
How to load and unload a bicycle on the bicycle rack

The passenger orientation is provided on an individual basis by request. To schedule an orientation session, please call 864-298-2756 or send an e-mail to nmcaden@greenvillesc.gov .

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