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If you have an emergency, call 911 immediately. If the incident is of a serious nature, call the non-emergency number at 864-271-5333.
If the incident does not require the physical presence of an officer, or you are reporting an incident mainly for insurance purposes (such as a lost or stolen cell phone or minor private property accident), the front desk officer can take your report over the phone at 864-467-5258.
If you need to report a shoplifting incident at your business or want to report an incident of identity theft or petty theft (theft of item(s) valued at less than $2,000), you can file an online incident report.
Before calling the non-emergency or front desk phone number, please determine if the incident occurred within the city limits. You can do an address check here. If it occurred in Greenville County, you will need to contact the Greenville County Sheriff's Office at 864-271-5210.
Call Crime Stoppers at 23-CRIME (864-232-7463). If your tip leads to an arrest, you could receive a substantial reward. You will be given a confidential number, which is the only identification provided to both informants and officers. No names are required or given. If your information leads to an arrest, a check from the Crime Stoppers organization will be left for you at a local bank with only numbers to indicate the recipient.
Call 911 if the crime is in progress. If the crime has already occurred and it occurred within the Greenville city limits, call the non-emergency number at 864-271-5333.
To commend the actions of one of our officers or employees, you can call 864-271-5333 and ask to speak to the officer's supervisor. You can also send a message online.
If you'd like to share your comments with Chief Thompson, you can send a letter to 4 McGee Street, Greenville, SC 29601 or email the Office of the Chief. Please be sure to include your name and address. The officer or employee will be notified of the commendation and it will be recorded in their personnel file. Depending on the circumstances, additional recognition may be given.
The Greenville Police Department encourages anyone who believes they have a valid complaint against an employee of this agency to file a report. All allegations of misconduct will be thoroughly investigated. Only by becoming aware of improprieties by our employees can we take the necessary corrective and/or disciplinary action to ensure that the department maintains the highest standards.
If you believe you have a valid complaint, please contact the Office of Internal Affairs at 864-467-5148. You can also fill out an online complaint form and someone from Internal Affairs will contact you. All complaints receive a response.
In order to maintain awareness of sex offenders living in your neighborhood, the Greenville County Sheriff's Office has added a Sex Offender Registry to their website. The registry allows you to enter any local address and provides a list of all registered Greenville County sex offenders living within a one-mile radius within the boundaries of Greenville County. You can also find information about a specific offender who is registered in Greenville County.
To retrieve evidence, you must have a court order or written authorization from the arresting officer or detective in the case. Bring the court order or written authorization, along with a photo ID and the case number, to the Law Enforcement Center at 4 McGee Street. If you are planning to pick up a car, gun or money, please call the Property and Evidence Unit at 864-467-5266 ahead of time. Their hours are 8 a.m. to 4 p.m. Monday through Friday.
The Greenville Police Department maintains a record of all vehicle tows within the city limits that were involved in a traffic accident or traffic stop, abandoned on public property or illegally parked on public property. If you suspect that your vehicle has been towed from within the city limits, contact our Communications Division at 864-271-5333.
The City of Greenville code of ordinances is available online.
To contact a specific officer, call the non-emergency number at 864-271-5333. Please be prepared to give the operator the officer's name or unit number, the case number (if applicable), your contact information and the reason for the call.
The operator will take a message and forward it to the officer if he or she is on duty at the time of the call. Operators are not permitted to give out officers' phone numbers. The officer will return your call as soon as possible.
If he or she is not on duty, the operator may be able to advise you when they are scheduled to return to work so that you can call back during that time. Operators will not contact officers who are off duty.
To obtain a copy of your incident report, contact the Public Records Division at 864-467-5257. When your copy is ready, you can pick up it up at the Law Enforcement Center at 4 McGee Street, Greenville, SC 29601.
You can do a search on the Greenville County website to find out if someone has been incarcerated.
Due to the number of vehicle accidents that occur on a daily basis, dispatchers are unable to quickly identify individual accidents. Additionally, dispatch does not record the names of the individuals involved - only the vehicle descriptions and whether they were towed. Detailed information is taken by the officer on the scene but dispatch does not have immediate access to that data. We recommend calling area hospitals to see if they have been admitted.